Your privacy is important to us. We respect your privacy and are committed to protecting it. To better safeguard your privacy, we provide this notice explaining our privacy practices and the options available on how your information is collected and used.
This privacy policy describes how The Nominis Portal, hereinafter referred to as "Nominis," collects, uses, discloses, and retains personal data about Canadians in the course of their activities in Canada.
By accessing our website nominis.ca or using the services provided by Nominis to Canadians, you consent to the collection, use, disclosure, and storage of your personal data in accordance with this privacy policy. Furthermore, you agree to be bound by this privacy policy and the applicable terms and conditions of use or the service agreement you enter into with Nominis. If you do not accept these terms and conditions, in whole or in part, please do not access this website or use the service.
In order to enhance the services provided, we may include links to third-party websites. Nominis is not responsible for the privacy practices of these websites. We recommend that you carefully read their privacy statements, as they may differ from ours. Nominis cannot be held responsible for the content and activities of these websites.
Nominis websites may use the widely recognized industry technology called "cookies." A cookie is a text file that a website sends to your web browser software. Cookies allow a website to customize the information presented to you based on your browsing preferences.
We may use cookies to personalize your pages or to "remember" them when registering for products or services. If you do not wish to install cookies on your web browser, you can set it to reject cookies. Rejecting cookies may affect your ability to use certain services on our site. Nominis also uses cookies to track visits to our website. The information collected in this way helps us optimize the site's content, navigation, and performance.
Nominis collects the following categories of personal data:
Property Information – Information provided by government agencies, such as registries, and municipalities (e.g., owner's name, address, and property value).
Name and Contact Information – Your first and last name, email address, postal code, and phone number.
Business Information – Information about your industry and product preferences, including your opinion on Nominis' services.
Additional Information – Information about how you use our website and your online activity, including:
Device-Specific Data: IP address, screen resolution, device type, operating system, browser, geographic location (country only), preferred language used on our website.
Logged Data: Referring URL and domain, pages visited within the Nominis domain, geographic location, preferred language used on our web page, date and time when website pages were accessed.
We collect personal data, with your consent or as allowed by law, from the following sources:
Directly from You - Nominis collects personal data as part of its interactions with you. For example, when you subscribe to our newsletters, alerts, and mailing lists, register for training sessions or other services, place orders, participate in contests or other promotions, or provide feedback through online surveys.
Public Records - Nominis collects personal data from public records made available by government entities (e.g., the registrar's office) and municipalities, including information about real estate ownership and sales history.
Customer Support - Nominis may monitor or record communications between you and our representatives (e.g., phone calls) to improve and maintain the quality of customer service, ensure your and our protection, confirm our discussions, or for training purposes.
Nominis typically retains records only for as long as necessary and in accordance with the needs of our business operations, for archival purposes, and to meet legal requirements.
To determine the appropriate retention period for personal information, we consider various factors, such as the quantity, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, the ability to achieve those purposes through other means, and business activities and legal requirements.
As we maintain our applications and websites to protect them against accidental or malicious loss or destruction, residual copies of your personal information may be retained in our backup and archive systems for a limited period, after which the information will be automatically deleted or rendered unusable when deletion is not possible.
We may use or disclose the personal data we collect for one or more of the following business purposes:
If Nominis is involved in a merger or acquisition, or sells a portion or all of the business or its assets (including our customer list containing your personal data), we may share information with the other parties to the transaction (e.g., as part of due diligence or at the conclusion of the transaction). We will continue to ensure the confidentiality of your personal data.
We may disclose your personal data to comply with legal or regulatory obligations.
Nominis implements strict security measures when collecting, using, or disclosing your personal information to prevent unauthorized access, collection, use, disclosure, copying, modification, or similar unauthorized actions or risks. These measures apply to all information, regardless of how it is stored. Additionally, we regularly review, test, and improve our systems to ensure their compliance with accepted industry standards.
If we transfer your personal data to a third party in Canada or abroad for processing, we contractually require that this third party protects your personal data in a manner consistent with our privacy protection measures, subject to the laws applicable in the third party's country.
To ensure the security of your personal information, we have established a range of security and protection measures. Your personal information is stored on secure networks, accessible only by a limited number of individuals who have access rights and are committed to maintaining the confidentiality of this information.
Despite these measures, when providing personal information over the internet, there is always a risk that it may be intercepted and used by third parties beyond our control. While we make every effort to protect your personal information and privacy, we cannot guarantee the security of information you provide over the internet.
You have the right to access your personal data and request corrections to it.
To review and correct information on your online account, please log in and make the desired changes. If you need assistance accessing or correcting your account information, please contact us.
You also have the right to access other personal data about you that is under our control, subject to any legal restrictions or rights of refusal.
Such a request for access should be made in writing, specifying the details of the personal data in question, to Nominis' Privacy Officer at the address serviceclient@nominis.ca. To ensure that we only disclose the information to you, please attach to your request a photocopy (front and back) of two (2) government-issued pieces of identification so we can verify your identity.
By providing information to Nominis, you consent to the collection, use, disclosure, and storage of your personal data in accordance with this privacy policy. Subject to legal, business, or contractual requirements, you can withdraw your consent to the collection, use, disclosure, and storage of this information at any time by providing us with reasonable notice. However, withdrawing your consent may limit or prevent our ability to provide you with specific products and services.
We give you the opportunity to "unsubscribe" in each of our electronic marketing communications about our products and services or other products and services that may be of interest to you. Please note that it may take up to 10 business days for your unsubscribe request to take effect. If you unsubscribe from electronic marketing communications, you will continue to receive electronic alerts and other types of communications until you cancel your subscription to them.
We may need to modify this privacy policy in the future. In the event of any changes, we will publish the revised version and its effective date on this website.
For more information about our privacy policy or related procedures, please contact our Privacy Officer by mail (at the address below) or by email at serviceclient@nominis.ca. If you have concerns about our privacy policy and we are unable to resolve your issue, you can contact the appropriate privacy regulatory agency. We will provide you with these contact details upon request.